Frequently Asked Questions
How do I choose my photographer?
Our photographers are all highly trained and very experienced in the art of wedding photography. We offer consistent customer service and reliability. But our photographers each develop their own artistic style, and perhaps you will be drawn to one or more of our photographers' portfolios. Based on availability and pricing, hopefully you'll find the perfect fit for your wedding.
How much is your deposit?
No matter the package you select or create, your deposit will be $400. It can be paid conveniently online or by mailing a check. It is applied toward your total, and the balance is due one week before the wedding date.
What if it rains on my wedding day?
We come prepared for bad weather on the wedding day, and have plenty of experience making beautiful art - even in a storm. We bring umbrellas and ponchos, and are willing to get a little wet to get the perfect shot!
What is the booking process?
When you first contact us on the Price and Availability page, we will send you a quote with a complete price list for all package options for each available photographer in the city of your wedding.
What forms of payment do you accept?
We happily accept cash, checks, money orders, PayPal, and credit/debit card payments. We process credit and debit cards through PayPal, and you don't need a PayPal account to use it. We also never pass the processing fees on to the customer!
When should I talk with my photographer?
We recommend having a consultation prior to booking to meet your photographer and understand their personality and style. After booking, a complete questionnaire will be sent to you that will provide us general information such as ceremony time, guest count, etc. It is a smart document that you can always access through your client portal and update.
Do you help plan or coordinate the wedding?
As the wedding photographer, we are an integral part of the day. We are happy to give suggestions and answer questions for your timeline. On the wedding day, while we stay focused on capturing the moment, we also go above and beyond to help the couple stay on schedule and be helpful any way possible.
Why are photographers priced differently?
Our lead photographers are priced differently based on their experience with The Wedding Click, and time in the photography industry. Each lead photographer started as a second shooter, and after proving over time their professionalism, artistic capability, and most of all reliability, they can be promoted to a lead photographer.
How many hours of coverage are included?
We never charge by the hour, but instead we capture the entire event from hair and make-up to the grand exit from the reception. We start our day up to 5 hours before the ceremony, taking photos of the preparation and decorations. This allows us to accomplish a lot while never rushing the bride and groom. Our days are usually very long, but we feel going the extra mile is worth the extra effort!
What are your package options?
We believe that clients should be able to design their own package, which is wny you will see every individual package option listed in your price quote. Options include engagement and bridal portraits, 2nd shooters, prints, albums, and wedding video. Our highlight films (wedding videos) are discounted $300 when added to any photo package.
Do you offer albums?
Yes, we love our albums and think they're the best way to display and enjoy your images. Our albums are high-end albums that lay flat and have the images printed directly on the thick, sturdy pages. They're surprisingly affordable, and make the perfect family heirloom. We have sizes ranging from 12x12 to 6x6. They make great gifts for parents and family members as well! See examples and prices in our album brochure!
Why would I need a second photographer?
A second photgrapher (second shooter) for the wedding day is great value and highly recommended for all but the smallest weddings. With two photographers, we can split up to get better coverage of preparation by the bridesmaids and groomsmen.
Do you charge travel fees?
We don't charge travel fees for weddings up to 90 miles away from where each photographer is located. Our photographers love traveling and discovering new places, so even when the wedding is over 90 miles away, we may not charge a travel fee. If the wedding is over 90 miles away and the photographer decides to charge a travel fee, it is usually small and limited to travel expenses.
Why should we choose The Wedding Click?
The Wedding Click is a unique team of photographers who focus solely on weddings. Our photographers live and breathe weddings all year long, and have perfected the wedding photography experience. By working as a team, we can achieve a better service for our clients in the following ways:
How have you managed to receive 100% Five Star reviews?
We treat customer service with the highest priority, and it shows in our reviews. We always listen to our clients and what they would like, and do our best to deliver it. Our team is consistently cheerful, friendly, and accommodating. And in the rare instance we make a mistake, we will go above and beyond to make it right. Having covered hundreds of weddings, we understand both the art and science to the perfect wedding experience, and we strive to bring that to every couple we work with.
Do you carry insurance?
We carry event insurance up to $1,000,000 in case our photographers cause any damages at a wedding. Some venues require this for the wedding vendors. We've never put ours to use, and we hope to keep it that way!
What is your photographic style?
Every photographer for The Wedding Click brings their own unique style, and we love being able to offer variety! Browse through our photographers' portfolios and you'll see that each artist has their own way of creating beautiful images. There are elements of our style that we all share. We are photojournalists first and foremost, excelling at capturing raw moments in the most beautiful way possible. We are also master portrait photographers, since a wedding day involves plenty of portraits. We all work quickly and efficiently to make sure your wedding day can be focused on love, while we work mostly behind-the-scenes capturing the magic! Schedule a consultation with the photographer of your choice to learn more about their style and personaity!
What type of equipment do you use?
Our photographers use the best digital photography and video equipment avialable. We use Canon, Sony, and Nikon cameras, and always have a back-up. Our cameras record to two separate media cards so that there's an instant back-up of your photos. We use the highest-quality lenses, and always bring external flash equipment for those dark receptions and the best portraits.
What is your Covid-19 policy?
We understand planning a wedding during these difficult times can be stressful. Our clients can feel confident knowing that rescheduling your wedding date with your original photographer will not cost you anything or penalize you in any way. Should you need to reschedule to a date that your original photographer is unavailable, you can choose from our available lead photographers. In these cases, an additional $200 deposit is required. We always keep customer service a top priority and will work with you to make sure your wedding goes as planned!
What if my photographer is sick on my wedding day?
Weddings aren't the type of job where you can call in sick. Our team understands this, and that's why even with over 400 weddings completed, every photographer and videographer has a perfect attendance record.
Do I receive the digital negatives and the rights to print?
These are some of the most important pictures that will ever be taken of you, and we feel that you should be able to use them however you'd like. All of our wedding images, and any engagement/bridal portrait images, are provided to the couple with a copyright release which allows you to share them, print them, and use them any way you please. We offer beautiful prints and albums at amazing prices, but you can also have your prints and albums made elsewhere if you prefer.
Where are your prints made?
We have our own photo lab in Columbia, SC that can produce prints and canvas up to 24x36 inches. By having the same company that took your wedding photos create the prints, you can be assured we take great pride in delivering the absolute best quality. Most photographers rely on using online print labs to create their prints, and therefore have much more expensive prints. You'll find all of our prices competitive with local and online options!
How many images should I expect?
Every wedding is different, and there are a ton of factors that determine how many photos we take and deliver. With one photogapher, we average around 550 images. With a second photographer, we average around 800 images. That sounds like a lot of photos, and it is, but we capture every key moment, candid moments in between, formal portraits, and every decoration. This is one of the biggest days of your life and we want to capture every detail. While we can't predict how many images we'll deliver for your wedding, we do guarantee a minimum of 300 images.
What is the turnaround time?
Our turnaround for wedding day photography is one month. Our turnaround time for portraits is 7-10 days. We strive to be ahead of schedule and deliver your images very quickly. We typically post a preview to social media a few days after the wedding.
What is your editing process?
After the wedding, we immediately back up the photos on multiple computers. Our first step is to go through every photo taken and remove all of the photos with mistakes and any duplicates. We then color correct, crop, and lightly retouch the remaining images. We deliver those in JPEG format within a month after the wedding!
Do you shoot in Black and White?
We take every photo in color, because you can always convert it to black and white in the editing process. We love the look and feel of black and white in some images, but even when we deliver a photo in black and white, we always include the color image as well. You are given the option to convert your images into black and white when you post them to social media or print them.
How long do you keep my images?
We would love to keep your images forever, but can't make that guarantee. We currently have every single picture we've ever delivered still on our website and available for download and ordering prints. The ultimate task of archival is up to the clients. When we deliver your images, we give a detailed explanation of the best procedures to guarantee you never lose your wedding photos.
How long is the wedding highlight film?
Our highlight films are typically 8-10 minutes long! We design the highlight film to be enjoyable to watch by not just the couple, but their family and friends. We want to include as much of the day as possible, always telling the entire story.
Are your wedding videos in HD?
Yes, we deliver our wedding highlight films in 1080p, full HD! And they look absolutely stunning on your bigger living room TVs!
What music can I use for my highlight film?
We can't legally license and use most famous songs, such as your favorite Bruno Mars song. We send you a link to pick out your own music that we can legally use, and the selections are phenomenal! No matter your musical tastes, you will find plenty of songs that capture your personality and the theme of the wedding!
What is the extended wedding video?
The extended wedding video upgrade adds the entire ceremony, first dances, and speeches to the highlight film! They typically range from 40 minutes - 1 hour.